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Lessons From a Chicken Sandwich WHAT CHICK-FIL-A CAN TEACH YOU ABOUT SAFETY CULTURE Since opening in 1946, Chick-fil-A has grown
So You Want to Build a Safety Culture? Imagine you get a call from your operations manager the Saturday evening
10 Phrases to Use When Talking About Safety In particular, principle 10 states that there is no single best way
Selling Safety, Lessons From a Former Front Line Supervisor It’s a common complaint from safety professionals and supervisors; “I can’t
Who is Edwards Deming, and what does he have to do with safety leadership? Deming drove the quality movement shortly
Who is Pareto, and what does he have to do with safety leadership? You have probably developed a Pareto chart
In 1992, I was content to be a frontline supervisor in the airline industry. I enjoyed the job and liked
I recently posted a list of 10 phrases we should use when discussing safety (insert link). As a front-line supervisor,
I recently posted a top 10 list of phrases we shouldn’t use (or allow anyone else to use) when discussing
I recently assisted a client with an injury investigation when I heard the supervisor comment, “you can’t fix stupid.” It’s
I have never been a big new year’s resolution person, but I do like to use the end of
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